Privacy Policy

  1. Personal Information

When you interact with our website—such as placing an order, creating an account, or contacting us—we may collect personal details, including:

  • Full name
  • Email address
  • Phone Number
  • Delivery and billing addresses
  • Payment information (securely processed

2. Automatically Collected Data

As you browse TaperedBD, we may automatically collect information to help us understand website usage and improve our services. This may include:

  1. IP address and approximate location
  2. Browser type and device details
  3. pages visited, time spent, and interactions on the site

3. Communication Records

When you interact with TaperedBD through email, phone, live chat, or other communication channels, we may retain the information you provide. This includes your inquiries, feedback, complaints, and any other details shared during the conversation.

We use this information to:

  1. Respond promptly to your questions or concerns
  2. Improve our customer service and support processes
  3. Maintain records for order verification, warranty, or dispute resolution
  4. Analyze trends in customer inquiries to enhance the overall shopping experience

We take care to ensure that these communications are stored securely and are only accessible to authorized personnel who require the information to perform their duties.

4. Optional and Voluntary Information

From time to time, we may invite you to participate in surveys, promotions, loyalty programs, or provide feedback about your shopping experience. Participation in these activities is completely voluntary.

Information you provide in these contexts may include:

  1. Preferences and opinions about products or services
  2. Participation in contests or promotional campaigns
  3. Feedback on your experience with our website, mobile app, or customer support

We use this data to:

  1. Tailor our offerings and product recommendations to better suit your preferences
  2. Enhance website features, design, and functionality based on user feedback
  3. Improve marketing campaigns and promotional offers to make them more relevant

All information provided voluntarily is treated with the same level of care and protection as other personal data and will never be shared with third parties without your consent, except as required by law.